Welcome to MSD University
We noticed that we were getting a lot of the same questions from clients regarding their home automation systems or AV equipment. As a concierge service company, we wanted to find a way to allow our clients easy access to helpful how to videos that would answer most of their basic questions. We wanted them to be able to access this information 24/7 at their convenience and most importantly, free of charges or restrictions. This is what led to MSD University. We chose to host MSD University on our website because our clients are already familiar with the site and it allows the easy, convenient and restriction free access that was important to us as a company.
Right now we have how to videos for Control4, Elan, Lutron and Sonos but we are actively seeking to expand our offerings. The feedback from our clients has been great. They love being able to have their basic questions answered quickly at any time of day and browsing the University for quick refreshers and to learn a little more about their system.
We are still, and will always be, a service based company. We love working with our clients face to face, over the phone or troubleshooting online. This feature simply adds a level of service that our clients can access any time, any place.
We look forward to hearing what you think about the new MSD University.