Maintenance Plans

MSD Maintenance Plans are designed to allow us to better service our past, present and future clients. We have been beta testing these plans for almost a year now to ensure that we will be able to have a successful launch and immediately start servicing our clients appropriately. These plans are designed to give our clients peace of mind, allow us to be more proactive and less reactive and provide our clients with service that exceeds their expectations. Our maintenance plans are available to both existing Millennium Systems Design clients and clients who have systems designed and installed by other companies who are looking for a reliable, qualified, team to maintain the health of their home automation system. If you are not a current MSD client we require a site survey to evaluate the health of your system and help to determine which plan would best suit each clients individual needs.


ESSENTIALS +
$95

per month, billed monthly


Limited Remote Monitoring


Priority Scheduling
2-3 Business Days


Annual Cleaning & Inspection


Monthly System Health Report with the purchase of a monitoring device ($649)


PROACTIVE
$180

per month, billed monthly


Remote Monitoring


Priority Scheduling
1-2 Business Days


Annual Cleaning & Inspection


Monthly System Health Report with the purchase of a monitoring device ($649)


Unlimited Remote Reboots


2 Hours of On Site Service*


Service Provider Authorization


CONCIERGE
$350

per month, billed monthly


Remote Monitoring


Priority Scheduling
Same Day


Biannual Cleaning & Inspection


Monthly System Health Report
Monitoring Device Included
($649 Value)


Unlimited Remote Reboots


6 Hours of On Site Service


Service Provider Authorization


Party Attendant Discounted Rate (Excludes Holidays)


5% Equipment Discount*


Pre-Arrival / Pre-Event
Site Check (2 / year)


Theater / Media Room
Calibration (1 / year)


Discounted Service Rates


If you are not interested in our membership plans please enroll in our limited support option.