Standard

Membership Details

Service Rate – Standard service is billed at a rate of $200/hr.

After Hours Service Rate – After-hours service is billed at a rate of $400/hr.

Remote Support – Remote support is billed at a rate of $200/hr. Our team can assist with diagnosing and resolving issues remotely when possible. If an issue cannot be resolved remotely, it will be escalated and scheduled for on-site service.

Service Scheduling – Service requests are scheduled within 4–7 business days (excluding weekends and holidays).

Loaner Equipment – Loaner equipment is not included with this membership.

Service Provider Authorization – This service is not included with this membership.

Theater / Media Room Calibration – This service is not included with this membership.

Pre-Arrival Checks – This service is not included with this membership.

Alarm Monitoring – Alarm monitoring services are not included with this membership.

System Transition Eligibility – Systems are not eligible for transition services under this membership.

Membership Cost – $0 per year.

DaisyCare – Included for a limited time as part of this membership.