Sonos Legacy Products will not Receive Software Updates Starting May 2020

Sonos is ranked as the top music system among home audio systems according to Electronic House, so it is no surprise that you can find a Sonos product in almost any home you enter. What is surprising is that an astounding 92% of products that Sonos has shipped are still in use today. This is unheard of in our industry as some of those products are nearing 15 years old. The downfall of a great product that stands the test of time is that eventually, the products meet their technical limits. The processing power and memory simply can’t keep up with the technological leaps that have happened over the last two decades. This May, these legacy products will no longer receive software updates or new features.

Sonos.png


Legacy products include: original Zone Players, Connect, and Connect:Amp (launched in 2006; includes versions sold until 2015), first-generation Play:5 (launched 2009), CR200 (launched 2009), and Bridge (launched 2007)

Sonos is offering two options to help through the transition.

  • Option One: Customers can continue to use their products with the understanding that they will no longer receive software updates and new features.

  • Option Two: Sonos is offering a ‘trade up’ program where customers can purchase a new Sonos product with a 30% credit for each legacy product that is replaced.

If you choose to trade up, your product will be put in Recycle Mode. This deletes and personal information and prepares the products for e-cycling. It also prevents the products from being sold to unsuspecting people. Sonos asks that if you chose to trade up, that you take your product to a certified e-cycling facility. If there isn’t a facility near you Sonos will pay for you to send the product back from responsible recycling.

Sonos stated, “Ideally all our products would last forever, but for now we’re limited by the existing technology. Our responsibility here is threefold: build products that last a long time; continually look for ways to make our products more environmentally friendly through materials, packaging, and our supply chain and take responsibility for helping you through the transition once products near the end of their useful life.”

20th Anniversary

20th Anniversary Celebration

We were thrilled to celebrate 20 years with our clients, friends and industry partners this past Friday. We had two food trucks, plenty of beer and wine and a bounce house to entertain the kids! The celebration took place at our newly renovated showroom (read more about our showroom below). We have brand new Elan and Control 4 client experience centers that we got to test out at this event and the feedback was great! Everyone loved getting a hands on feel of the different integration systems and we are so excited to be able to offer this to our new clients, especially those who have never had an integration system before. It is truly a ‘test drive’ experience. If you were able to celebrate with us, we want you to know how thankful we are to have had you there to share the evening with us and if you weren’t able to attend we would love to invite you to our showroom to join us for a drink and a tour!

The Story…

2019 marked 20 years for Millennium Systems Design. Over the last two decades Millennium Systems Design has grown from one man working out of his home to a 5,000 square foot showroom with 14 employees and that calls for a celebration! We are proud to have served the Central Florida community since 1999. This commitment to our community and our clients is what has led us to be the number one AV service provider in the Orlando area. We are proud to have clients today who are the children of clients we started with 20 years ago. Millennium Systems Design is now a thriving business supporting many families, and providing quality service to our clients in the Central Florida area. Our recently expanded 5,000 square foot showroom features a full theater, golf simulator, listening room, board room, warehouse and integration testing areas where clients can look, touch and experience different integration systems to determine which system they prefer and many other display areas that showcase the products we offer to our clients. We currently service multiple high end communities in our area including Golden Oak, Keenes Point, Isleworth, Lake Butler Sound and Alaqua. We have hundreds of clients and we are growing at a rate we have never seen before. Millennium Systems Design has won multiple awards in the last few years (read about them here) including Home Theater/Media Room Project of the Year $150,000+ by the Consumer Technology Association, 2nd place in the category Best Innovative Solution at CEDIA and bronze for their project of the year awards in the category Best Innovative Solution from CEPro. It is exciting for our ‘small business’ to be competing (and winning) on a national level against some of the biggest and best AV companies in the country.

The future of Millennium Systems Design…

This brings us to the future of Millennium Systems Design. The future looks bright as we celebrate 20 years. Business is booming, our employees are happy and our clients are still raving about our professionalism and service. We are rolling out a new maintenance plan to allow us to better serve our clients and make the next 20 years even better than the first! This plan will allow our clients to have a customized service plan that is perfect for their home and lifestyle and it will allow us to better take care of our clients. We are excited about this program and can’t wait to tell you all of the details shortly.



Millennium Systems Design and Rayva together deliver world-class home theater experiences simply, beautifully and reliably

We are proud to announce that we have partnered with Rayva. Rayva is making immersive home theater experiences accessible in a completely new way. Whether you are watching movies, taking a live yoga class, experiencing a symphony, playing video games or enjoying a TED talk, we can provide a place in the home where the family can join together for quality time and enjoy content as it was meant to be viewed.

“THEO KALOMIRAKIS, THE MAN WHO INVENTED HOME THEATER RE-INVENTS IT AGAIN WITH RAYVA”

rayva.png

How is Rayva different than a custom home theater?

Rayva offers options based on room size, av package and theme selection making them fit perfectly in your space without the price tag of a completely custom theater. Rayva theaters are a great option for homeowners who are on a budget or a time constraint.

Who will install my Rayva theater?

Your Rayva theater will be installed by our staff! You will be getting the same technicians and project managers that you are familiar with if you are an established Millennium Systems Design client. The theater package is created by Rayva but everything that you will experience will remain the same through Millennium Systems Design. You will still receive the white glove service that you are used to with our staff.

Who do I contact if I experience a problem with my Rayva theater?

The Rayva AV equipment and their parts are covered by their manufacturer's warranty. Simply contact Millennium Systems Design and we will be able to assist with any issue you are having.

How long does it take to install a Rayva theater?

Rayva theaters are designed to be installed in just a couple of days.

What is the ideal room size for a Rayva theater?

200-500 square feet

Interested in learning more about Rayva?

rayva theater.jpg

MILLENNIUM SYSTEMS DESIGN: HTA Certified Luxury Dealer

We are proud to be the first, and only, HTA certified Luxury dealer in the Central Florida area.

hta luxury.jpg

What is the HTA?

The Home Technology Association Certification system is the first and only industry standard of excellence for home technology installation companies. In an industry that has no barriers to entry, the HTA has created a rigorous set of standards for home technology companies to adhere to. The firms that meet the 60+ points of evaluation criteria are granted certification status.

Why is this important?

It is important that there is regulation in any industry and for the audio video world this wasn't the case until recently. With the HTA, clients can now see if the companies they are looking at are legitimate, established companies that have experience and will live up to the expectations they promise. Without regulations and standards there is no way to know if the company you are contacting is a one man show working out of his own van or a 10+ person company with their own showroom. Anyone can create an impressive website full of stock images to make their business look established and themselves appear competent, but with the help of the HTA certifications any client would be able to tell if the business was credible or not.

What are the HTA requirements?

All HTA Certified companies meet the following criteria:

  • Ownership and management team must have 3+ years of successful business performance

  • A stellar reputation in the marketplace

  • A demonstrated history of technical competence

  • A demonstrated history of providing high-quality aftercare service

  • No significant litigation history

  • Do not have tax liens

  • At least $1M of liability insurance

  • Have not filed bankruptcy in at least the past 5 years

  • Must perform background checks on all new employees

  • Agree to provide a copy of control system programming code to client

  • The ability to deliver high-performance enterprise-grade computer networks

  • Endorsements from at least three manufacturers

  • Endorsements from at least three local industry professionals

  • Endorsements from at least three design/build professionals *

  • Have Worker's Compensation insurance if required by state

  • The ability to deliver engineering documentation and as-built drawings (Estate & Luxury tiers only)

  • The ability to deliver high-performance theater acoustical design (Estate & Luxury tiers only)

  • A demonstrated history of delivering a high-quality home automation experience (Estate & Luxury tiers only)



All About The Howard Phillips Center for Children and Families

Our Howard Phillips Center for Children and Families Story

Millennium Systems Design has been involved with the Howard Phillips Center off and on for many years through the Master Custom Builder Council where we would make monetary donations, participate in fundraising events and give to holiday drives but it was a little over a year ago when we truly became passionate about this center. Our friend Kevin Ball, with Goehring and Morgan Construction, invited us on a tour that he was hosting of the Howard Phillips Center. We went expecting to learn about their programs and find out more about where our donations had been going. Little did we know, we would be inspired to become much more involved. A few months after the tour we attended their fundraising luncheon and made the decision to be annual donors. We have since hosted our own tour, shared our experiences with friends, family and clients and encouraged others to get involved with this center. Most recently, we were able to attend the annual luncheon again. This year it was called “A Million Reasons”. Our President described the luncheon as an emotional roller coaster. He explained that although it is hard to hear these children’s stories, the joy that they have now and the changes that have been made in their lives from this center truly explain why it’s so important for us, and other community members, to be involved with the Howard Phillips Center for Children and Families.

hpc.jpg

All About The Howard Phillips Center

The Central Florida area is a vibrant, thriving set of communities. But children and families in our neighborhoods still face challenges, such as child abuse, sexual trauma, developmental disabilities and lack of access to medical care. The Howard Phillips Center helps combat these obstacles by delivering children and family services to support and advocate for those at risk.

Every child deserves dignity and respect. From parents to community members, caregivers to friends, we all have a responsibility to ensure our youngest generation is advocated for and protected from child abuse, sexual trauma, developmental disabilities and a lack of access to medical care.

At the Howard Phillips Center, we provide children and families a support system and resources so they don’t have to face overwhelming challenges alone. Anyone who asks for help will receive it. We work with Child Protective Services and host the Children’s Advocacy Center, Teen Xpress, The Healing Tree and more.  Learn more about each of these programs below.

hpc1.jpg

Children and Family Services

Child Protection Team – Safeguarding children from abuse and neglect

Healthy Families Orange and Healthy Families Osceola – Supporting positive child development and growth in our local communities

Orange County Children’s Advocacy Center – Helping heal and protect victims of the most serious child abuse cases

Teen Xpress – Delivering healthcare at local high schools for uninsured and underinsured teens

The Developmental Center for Infants and Children – Intervening in and strengthening families with a child at risk for developmental delays or disabilities

Hearing Me – Empowering families with a deaf or hard of hearing child

The Healing Tree – Serving children and families of child sexual abuse

How can I help?

To get involved you can volunteer at one of the center’s many events throughout the year or you can make a donation. The center accepts donations of all kinds, contact them directly for a list of the current most needed items or you can pledge a monetary amount.

Address: 601 W. Michigan St.
Orlando, FL 32805

Phone: (407) 317 - 7430



Welcome to MSD University, where all of your AV questions are answered!

Welcome to MSD University

We noticed that we were getting a lot of the same questions from clients regarding their home automation systems or AV equipment. As a concierge service company, we wanted to find a way to allow our clients easy access to helpful how to videos that would answer most of their basic questions. We wanted them to be able to access this information 24/7 at their convenience and most importantly, free of charges or restrictions. This is what led to MSD University. We chose to host MSD University on our website because our clients are already familiar with the site and it allows the easy, convenient and restriction free access that was important to us as a company.

Right now we have how to videos for Control4, Elan, Lutron and Sonos but we are actively seeking to expand our offerings. The feedback from our clients has been great. They love being able to have their basic questions answered quickly at any time of day and browsing the University for quick refreshers and to learn a little more about their system.

We are still, and will always be, a service based company. We love working with our clients face to face, over the phone or troubleshooting online. This feature simply adds a level of service that our clients can access any time, any place.

We look forward to hearing what you think about the new MSD University.

View the Control4 videos
View the Elan videos
View the Lutron videos
View the Sonos videos