Daisy Orlando:
Client Care Memberships
These memberships are designed to give our clients peace of mind, allow us to be more proactive and less reactive and provide our clients with service that exceeds their expectations. Our Client Care Memberships are available to both existing Millennium Systems Design clients and clients who have systems designed and installed by other companies who are looking for a reliable, qualified, team to maintain the health of their home automation system. If you are not a current MSD client we require a site survey to evaluate the health of your system and help to determine which membership would best suit each client’s individual needs.
TotalCare Members - Ask about your qualified special offer.
Service Rate¹
$200 /hr
After Hours Service Rate¹
$400 /hr
Remote Support²
$200/hr
Service Scheduling
4-7 Business Days
On-Demand Support³
Live Agents 24/7
Remote Tech Support
Phone, Email, Text or Chat
Quarterly Checkups³
System Maintenance & Updates
Equipment Dusting & Cleaning
Annual Upgrade Recommendations
Smart Home Monitoring³
Monthly System Status Report
Tech Support Alerts
Remote Diagnostics
Loaner Equipment
Not Included
Service Provider Authorization Management
Not Included
Theater Calibration
Not Included
Pre-Arrival Checks
Not Included
Alarm Monitoring⁴
Not Included
Service Rate¹
$165 /hr
After Hours Service Rate¹
$300 /hr
Remote Support²
$0 /hr
Service Scheduling
1-3 Business Days
On-Demand Support³
Live Agents 24/7
Remote Tech Support
Phone, Email, Text or Chat
Quarterly Checkups³
System Maintenance & Updates
Equipment Dusting & Cleaning
Annual Upgrade Recommendations
Smart Home Monitoring³
Monthly System Status Report
Tech Support Alerts
Remote Diagnostics
Loaner Equipment
Included
Limited to Availability
Service Provider Authorization Management
Included
Up to 1 hour per Incident
Theater Calibration
Not Included
Pre-Arrival Checks
Not Included
Alarm Monitoring⁴
Included
Service Rate¹
$0 /hr
After Hours Service Rate¹
$200 /hr
Remote Support²
$0 /hr
Service Scheduling
Same or Next Business Day
On-Demand Support³
Live Agents 24/7
Remote Tech Support
Phone, Email, Text or Chat
Quarterly Checkups³
System Maintenance & Updates
Equipment Dusting & Cleaning
Annual Upgrade Recommendations
Smart Home Monitoring³
Monthly System Status Report
Tech Support Alerts
Remote Diagnostics
Loaner Equipment
Included
Limited to Availability
Service Provider Authorization Management
Included
Unlimited Time per Incident
Theater Calibration
Included
Up to 1 Hour per Year
Pre-Arrival Checks
Included
Up to 4 per Year
Alarm Monitoring⁴
Included
All packages are billed quarterly, plus tax.
for homes over 10,000 sqft, an estate membership will be required.
Please call for Pricing.
If you are not interested in our memberships above please enroll in our Standard support option.
¹ Standard Rate is $155/HR and is subject to change
² OvrC Connect Pro Device Required
³ DaisyCare Benefit. Included in the Standard Plan for a limited time.
⁴ Alarm Take Over fee/Alarm System replacement may be requested. Pricing for Dual Path Monitoring Plus Applicable Sales Tax (Not Included) annually billed. Single Path and Quarterly prices will vary.